Shut down adapter
1) On the Blue Prism Application Server, where RPA Supervisor Blue Prism Adapter is installed, stop the Windows Service.
2) Open msc from the start menu. Right-Click the RPA Supervisor Blue Prism Adapter and select Stop.
Start up adapter
Right-Click the RPA Supervisor Blue Prism Adapter and select Start.
Open RPA Supervisor and verify that it does not report any issues. Any issue will be reported either with a orange message like this one, or a red one in critical error cases.
If the restart was unsuccessful, such as the dashboard not even opening or any other issues or questions you may have, please contact us at support at rpasupervisor dot com